At Aboto we can assist your team in managing workplace conflict and to work through conflicts and divergent views in a constructive and respectful manner. We can do this through individual coaching, (face to face or on line) or through facilitating team discussions and workshops addressing prevention and management of unhealthy conflict.
Healthy resolution of conflict can significantly improve productivity, morale and the psychological health of workers.
Good listening and communication skills are an integral part of effective conflict management. We can assist your staff and managers to learn how to identify the interests and needs underpinning many conflicts by asking the right questions, and listening to the answers in a way that uncovers the important issues. Specialised listening, targeted questioning, good communication and conflict resolution skills are an integral part of any managers job. We can help up-skill your managers (and staff) as a group, or in 1:1 coaching sessions either face to face, or on line via Zoom.
Moira can also mediate workplace conflicts, with the aims of helping both parties understand the underlying issues that are contributing to the dispute and better understand the perspective of the other person. Mediation of workplace conflicts assist the parties in dispute to communicate more effectively about the issues that are causing disagreement, and assist them develop a sustainable resolution.
Effective and constructive managing of workplace conflict is an essential part of a productive healthy workplace.
Please contact us if you would like to discuss how we can help your team improve their performance in this area.